{"id":4168,"date":"2025-01-14T05:02:19","date_gmt":"2025-01-14T05:02:19","guid":{"rendered":"https:\/\/dev-wp.evalartapp.com\/?post_type=ufaq&#038;p=4168"},"modified":"2025-05-21T06:33:48","modified_gmt":"2025-05-21T06:33:48","slug":"what-should-i-do-if-a-candidate-encounters-issues-during-the-test-and-needs-to-retake-it","status":"publish","type":"ufaq","link":"https:\/\/dev-wp.evalartapp.com\/en\/blog\/ufaqs\/what-should-i-do-if-a-candidate-encounters-issues-during-the-test-and-needs-to-retake-it\/","title":{"rendered":"What should I do if a candidate encounters issues during the test and needs to retake it?"},"content":{"rendered":"<style>.ewd-ufaq-post-margin-symbol { border-width: 1px !important; }.ewd-ufaq-faq-title .ewd-ufaq-post-margin-symbol span { font-size: 20px !important; }div.ewd-ufaq-faq-post p { margin: 0 4cm 0 1cm !important; }div.ewd-ufaq-faq-post p {\r\n  margin: 0 0 15px !important;\r\n}\r\n\r\n.np-pricing-ufaqs-container #ewd-ufaq-faq-list {\r\n    background-color: #ffffff;\r\n    border-radius: 16px;\r\n    border: 1px solid #E3E7ED;\r\n    padding: 0;\r\n}\r\n\r\n.np-pricing-ufaqs-container .ewd-ufaq-faq-div {\r\n    border: none !important;\r\n}\r\n\r\n.np-pricing-ufaqs-container .ewd-ufaq-faq-title-text h4 {\r\n    color: #222222CC;\r\n    font-size: 18px;\r\n    font-weight: 500;\r\n    line-height: 100%\r\n}\r\n\r\n.np-pricing-ufaqs-container .ewd-ufaq-faq-body p {\r\n    color: #77787B;\r\n    font-size: 16px;\r\n    font-weight: 400;\r\n    line-height: 20px;\r\n}\r\n\r\n.np-pricing-ufaqs-container .ewd-ufaq-faq-category-title {\r\n    display: none;\r\n}\r\n\r\n.np-pricing-ufaqs-container .ewd-ufaq-faq-category-inner {\r\n    margin: 0;\r\n}\r\n\r\n.np-pricing-ufaqs-container .ewd-ufaq-faq-category-inner .ewd-ufaq-faq-div {\r\n    border-bottom: 1px solid #E3E7ED !important;\r\n    padding: 1.5rem !important;\r\n}\r\n\r\n.np-pricing-ufaqs-container .ewd-ufaq-faq-category-inner .ewd-ufaq-faq-div:last-child {\r\n    border-bottom: none !important;\r\n}\r\n\r\n.np-pricing-ufaqs-container .ewd-ufaq-faq-category {\r\n    margin: 0px;\r\n}<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/en\/wp-json\/wp\/v2\/ufaq\/4168' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-one ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4168-pzEBBwpoPs' data-post_id='4168'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat should I do if a candidate encounters issues during the test and needs to retake it?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>If a candidate has problems during a test and you need to allow them to retake it, follow these steps:<\/p>\n<ol>\n<li><strong>Access the Evaluations menu:<br \/>\n<\/strong>Open the &#8220;Evaluations&#8221; menu and select the relevant evaluation.<\/li>\n<li><strong>Find the candidate:<br \/>\n<\/strong>Locate the candidate in the list and click their name or the &#8220;Details&#8221; option.<\/li>\n<li><strong>Reset the test:<br \/>\n<\/strong>Click the &#8220;Reset Test&#8221; option to allow the candidate to start over.<\/li>\n<\/ol>\n<p><strong>Important:<\/strong> Resetting a test will erase the previous results. If you need to retain them, save a PDF copy of the results before proceeding.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A What should I do if a candidate encounters issues during the test and needs to retake it? If a candidate has problems during a test and you need to allow them to retake it, follow these steps: Access the Evaluations menu: Open the &#8220;Evaluations&#8221; menu and select the relevant evaluation. Find the candidate: Locate [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"template":"","ufaq-category":[342],"ufaq-tag":[],"class_list":["post-4168","ufaq","type-ufaq","status-publish","hentry","ufaq-category-assessments"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What should I do if a candidate encounters issues during the test and needs to retake it? - Evalart<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[:en]What should I do if a candidate encounters issues during the test and needs to retake it?[:es]\u00bfSi el candidato tiene un problema durante la prueba, c\u00f3mo puedo hacer para que la repita?[:pb]Como permitir que um candidato repita uma prova em caso de problema?[:] - Evalart\" \/>\n<meta property=\"og:description\" content=\"A What should I do if a candidate encounters issues during the test and needs to retake it? 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